1 hour ticket response
Timely assistance is our leading concern and this is the reason why we have a team of professional technicians who will be happy to provide a rapid response to any question that you may have. Just send your trouble ticket from the Hosting Control Panel and we’ll respond back to you within 60 minutes in the worst case scenario. Actually, we work hard and aim for a twenty–minute support ticket response time.
An Outstanding Technical Support Service
Our client support team representatives have huge experience in the Linux hosting packages market and are practiced enough to offer a rapid answer to your problem. If, however, the case at hand is not within the competency of a client support engineer, the client support ticket will be forwarded to a programmer or system administrator for additional assistance.
An Easy–to–Browse Help Center
In the Hosting Control Panel you will find an easy–to–navigate Help Center section where you can get quick tips on how to use our services. You can find the answers to your inquiries in our F.A.Q. section, see more suggestions in the web hosting account administration articles or watch our how–to video tutorials.