Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • In the Hosting Control Panel you’ll find an exhaustive Help section featuring lots of articles and regularly asked questions. They are contributed by our support team of proficient techs. Simply fill in your question and our clever platform will provide you with the best answer.

  • Top quality support service
  • Educational Video Clips

  • For users who would like to discover how to remedy a common problem by watching a video lesson, we’ve added a compilation of video tutorials to our Hosting Control Panel. All the educational video clips are short and simple to follow. They offer you step–by–step presentations of various website administration tasks.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24x7 help desk support service and a 60–minute ticket response guarantee. Our expert techs will be available to you day and night to answer your inquiries and to troubleshoot any issue that you could run into. Simply open a support ticket from the Help Center section and we will respond back to you extremely quickly.