Service Uptime Guarantee in Hosting
If you get a hosting plan through us, we guarantee that your web sites are going to be operational no less than 99.9% of the time. We have practically got rid of the web server downtime by using a state-of-the-art cloud hosting platform where individual clusters of servers deal with every aspect of the overall service - files, databases, e-mail messages, etc. In this way, should there be an issue with a server, the other machines included in the cluster will simply take over and your internet sites will not be affected whatsoever. In order to avoid any infrastructure difficulties, we also have diesel-powered backup generators and a few independent Internet providers. Qualified professionals check the web servers 24/7 to correct any software problems that may appear while hardware and software firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Hosting
When you acquire a semi-dedicated server package from us, you'll enjoy a guaranteed 99.9% uptime. Your account is going to be created on a cutting-edge cloud hosting platform with a load-balancing system that practically eliminates any downtime. The files, e-mail messages, stats and databases are all addressed by their own sets of servers, so even when there's an issue one server, your sites will not be affected in any way. This allows us to offer you a far more stable website hosting service in comparison with companies that run everything on a single machine where a problem with a single service can take the entire web server down. In order to avoid infrastructure complications, our data centers work with several Internet providers and powerful diesel generators, so no matter what happens, the machines will keep operating without any disturbances and your Internet sites will remain working. Any software problems will be dealt with without delay by our competent group of professionals which monitor all web servers 24/7.
Service Uptime Guarantee in VPS Hosting
All of our Virtual Private Server packages feature a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by a number of Internet providers and diesel powered backup generators. In addition, we use new hardware for the physical web servers where the VPS accounts are created to prevent any chance of hardware malfunction and each and every part has been tested carefully. The safety of your information is ensured by using enterprise-level hard disks working in RAID and the uptime guarantee time includes all repairs and maintenance procedures, so your web sites are going to be working practically without any disruptions. Our expert admins will resolve quickly any software issue that could surface, so even if there's a problem with a different virtual private server account on the physical hosting server, your VPS shall not be affected. The server uptime is listed on our site and not concealed in our Terms of Service because we can keep our promise and provide a very reliable hosting service.
Service Uptime Guarantee in Dedicated Web Hosting
If you get a dedicated server through our company, we guarantee that it'll be functioning at least 99.9% of the time. Firstly, your hosting server will be assembled with new and thoroughly tested hardware components and we'll not do any compromises about that. Our data center in the core of Chicago has powerful diesel backup generators, so even in the case of a power outage your machine will still be operational and with several redundant Internet providers, your web sites are going to be available if there is any connectivity difficulty. In the event of any unanticipated conditions, we've got trained system administrators which monitor all web servers at all times and they can react promptly to eradicate the problem in a very timely manner. Last but not least, our hosting servers have hardware and software firewalls to prevent the unwelcome traffic in the case of a DDoS attack.