When your hosting company offers live chat support, you are able to talk with an agent in real-time and find out helpful information or get a problem resolved promptly. The advantage of using chat as an alternative to calling to talk with a live person is that you'll need just a computer with access to the web, so you will not pay any fees in the event that you are in another country or state. Furthermore, it will be much simpler to copy and paste details like domain names, usernames or error messages in other words details which are sometimes hard to share with the other party on the phone. The real-time chat is also a much quicker way to contact your web hosting service provider's support crew in comparison to using a ticketing system. Last, but not least, if some situation needs a little more time to be dealt with, you are able to do something else while you wait for guidance on the live chat, so you will not waste time - something that's not possible when you are on the telephone.

Live Chat Support in Hosting

We provide a live chat assistance service for all of the Linux hosting packages that we offer and we will assist you with almost everything in real time. If you do not have an account with us yet, we will be able to provide you with more details about the plans in order to help you to select the most suitable plan. If you are an existing customer, we can assist you with any billing or general issue and even with various common tech problems, for instance an email address installation in a desktop e-mail client. When you can't give us a call for whatever reason or you are in a country where we do not have a local telephone number, the live chat is the best way to get in touch with us. Needless to say, some issues require extra time to examine and test, so you will need to open a ticket to our technicians, however, we are able to save you time and help you with lots of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we provide is online every single day, even on weekends and holidays. It is one of the best ways to learn more information about our semi-dedicated packages if you do not have an account yet or to have some problem resolved if you are a customer and our support agents will assist you in real time no matter what time of the day you join the chat. If you're hestitating which package is more appropriate for your sites, if you need a piece of advice whether you need a specific upgrade and how to obtain it or when you experience problems installing an email account on your computer system, you're able to contact us and we'll give you the necessary information without delay. Our live chat is available even after our telephone lines go off for the day, which means that if you have an account with us, you can be certain that you'll always benefit from timely help with any kind of question or problem that comes up.