Extensive Online Documentation in Hosting
If you’ve ordered your very first hosting plan through our company or have transferred your site over to us, you’ll get accustomed to our services and our in-house built Hepsia Control Panel before you know it thanks to the fact that we have prepared an in-depth online knowledge base where you can find all the info that you may ever need – both general info with regards to the service as a whole and more concrete info about the separate functions that you can make use of and the issues that you may chance upon. The articles themselves are available in two places. The entire article collection can be accessed through the Control Panel’s Help section. You can read articles that are dedicated to the different functions in every Control Panel section as well. You can acquaint yourself with how to do just about everything, from creating an .htaccess config file to administering an electronic mailing list, and all the articles feature thorough guides, so you will never get bewildered because of an ambiguous text. Naturally, if you bump into a more specific problem and you do not find anything about it in our knowledge base, you can get in touch with our customer care team members 24-7.
Extensive Online Documentation in Semi-dedicated Hosting
We’ve prepared a detailed online knowledge base for all our current and future customers, so in case you purchase a semi-dedicated server package through our company, you’ll be able to find any information that you’re looking at any moment. We have a large number of informational help articles, which will help you understand better what’s happening in your semi-dedicated account – "What’s PHP?" and "What are file access permissions?" are just two instances. Our exhaustive guides will help you do anything you want – uncompress an archive, import a database, redirect a domain name, etc. Plus, we’ve also got troubleshooting instructions, which will permit you to discover what induces a certain problem and the viable solutions for it. If you’re unable to send e-mails or your domain opens a 500 Internal Server Error message, for instance, you can consult our knowledge base and fix the issue instantaneously. You can access the articles through any Control Panel section, as well as through the all-inclusive Help section.